Store Manager Evaluation Form

Store Manager Evaluation Form Template for Malaysia

A comprehensive performance evaluation document designed for assessing store managers in Malaysia, compliant with the Employment Act 1955 and related Malaysian employment legislation. This form facilitates the systematic evaluation of store managers' operational performance, leadership capabilities, and achievement of business objectives. It includes sections for quantitative metrics assessment, qualitative performance evaluation, development planning, and formal documentation of the evaluation process, ensuring fair and transparent performance reviews while maintaining compliance with Malaysian employment standards and data protection requirements.

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What is a Store Manager Evaluation Form?

The Store Manager Evaluation Form serves as a critical tool for assessing and documenting the performance of retail location managers in Malaysia. This document is typically used during regular performance reviews (annually or bi-annually) and must comply with Malaysian employment legislation, including the Employment Act 1955 and Personal Data Protection Act 2010. The form encompasses various aspects of store management, including operational efficiency, team leadership, financial performance, and customer service standards. It provides a structured framework for evaluating store managers' competencies, setting performance goals, and planning professional development while ensuring fair and objective assessment practices. The document is designed to facilitate clear communication between management levels and create a documented record of performance evaluations for HR purposes.

What sections should be included in a Store Manager Evaluation Form?

1. Employee Information: Basic details including name, employee ID, store location, date of hire, and period under review

2. Performance Rating Scale: Clear explanation of the rating system used (typically 1-5 or 1-4 scale) with detailed descriptions of each rating level

3. Core Competencies Assessment: Evaluation of fundamental management skills including leadership, communication, and decision-making

4. Operational Performance Metrics: Assessment of store performance indicators including sales targets, inventory management, and store profitability

5. People Management: Evaluation of team management capabilities, including staff development, scheduling, and conflict resolution

6. Customer Service Standards: Assessment of customer service leadership and maintenance of service standards

7. Compliance and Safety: Evaluation of adherence to company policies, legal requirements, and safety protocols

8. Overall Performance Summary: Final assessment combining all evaluation areas with general comments

9. Development Plan: Identification of areas for improvement and specific action plans

10. Acknowledgment: Signatures of evaluator and store manager, confirming review completion

What sections are optional to include in a Store Manager Evaluation Form?

1. Previous Goals Review: Review of goals set in the last evaluation period - include if this is not the first evaluation

2. Project Management: Assessment of special projects or initiatives - include if the store manager has been involved in specific projects

3. Multi-Store Oversight: Evaluation of performance in managing multiple locations - include for district or area managers

4. Training Completion Record: Review of mandatory and optional training completion - include if specific training requirements exist

5. Cultural Fit Assessment: Evaluation of alignment with company values and culture - include if part of company's evaluation framework

What schedules should be included in a Store Manager Evaluation Form?

1. Performance Metrics Schedule: Detailed breakdown of quantitative performance indicators and achievements

2. Competency Framework: Detailed descriptions of each competency and expected behaviors at different rating levels

3. Development Resources: List of available training programs and development resources

4. Store Performance Data: Historical store performance data and benchmarks

5. Incident Report Summary: Summary of any significant incidents or issues during the evaluation period

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Alex Denne

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Mid Year Performance Review Form

A Malaysian law-compliant mid-year performance evaluation form for documenting employee achievements, feedback, and development plans.

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Download a Standard Store Manager Evaluation Form

Review your own Store Manager Evaluation Form

What is a Store Manager Evaluation Form?

What sections should be included in a Store Manager Evaluation Form?

What sections are optional to include in a Store Manager Evaluation Form?

What schedules should be included in a Store Manager Evaluation Form?

Authors

Alex Denne

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