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A Warranty Agreement puts specific promises about a product or service into writing, giving buyers legal protection under Dutch consumer law. These guarantees go beyond the basic rights in the Dutch Civil Code, spelling out exactly what the seller will fix, replace, or refund if something goes wrong.

Dutch businesses often use these agreements for major purchases like electronics, vehicles, or construction work. The agreement must clearly state the warranty period, covered defects, and claim procedures. Unlike standard EU guarantees, Dutch warranty agreements can offer extra protections, though they can't limit the buyer's basic legal rights under Dutch consumer protection laws.

Consider using a Warranty Agreement when selling high-value products or services in the Netherlands, especially for items like machinery, vehicles, or specialized equipment. This document becomes essential when offering guarantees beyond the standard two-year EU consumer protection period, or when selling to business customers who need specific performance assurances.

Dutch companies often implement Warranty Agreements during major B2B transactions, custom manufacturing projects, or when selling products with complex technical specifications. It's particularly valuable for protecting both parties when dealing with international trade, specialized industrial equipment, or situations where repair and maintenance responsibilities need clear definition under Dutch law.

• Express Warranty: Common in retail and consumer goods, offering specific promises about product quality and performance during a set period
• Extended Warranty: Goes beyond standard Dutch consumer protection, typically offering 3-5 years of coverage for electronics or appliances
• Limited Warranty: Restricts coverage to specific components or conditions, popular in automotive and machinery sales
• Service Warranty: Guarantees the quality of professional services, commonly used in construction and installation contracts
• Manufacturing Warranty: Covers production defects and material quality, essential for industrial equipment and custom-made products

• Manufacturers: Create and issue Warranty Agreements for their products, setting terms and coverage limits under Dutch consumer law
• Retailers: Often act as intermediaries, handling warranty claims and offering additional coverage beyond manufacturer guarantees
• Business Customers: Need to understand and negotiate warranty terms when purchasing equipment or services
• Legal Advisors: Draft and review agreements to ensure compliance with Dutch and EU consumer protection laws
• Service Providers: Offer warranties on installations, repairs, and professional services, defining their obligations and limitations

• Product Details: Document exact specifications, model numbers, and technical features covered by the warranty
• Coverage Terms: Define warranty duration, specific parts or services included, and any usage limitations under Dutch law
• Claim Procedures: Outline clear steps for filing claims, required documentation, and response timeframes
• Legal Requirements: Ensure compliance with Dutch consumer protection laws and EU warranty regulations
• Contact Information: Include complete details for both parties, service centers, and warranty administrators
• Review Process: Use our platform to generate a legally-sound document that includes all mandatory elements

• Party Information: Full legal names, addresses, and registration details of warrantor and warranty holder
• Product Description: Detailed specifications of covered items or services, including serial numbers or identifiers
• Warranty Scope: Clear explanation of coverage, limitations, and exclusions under Dutch consumer law
• Duration Terms: Specific start and end dates of warranty coverage, including any conditions affecting duration
• Claim Process: Step-by-step procedures for filing claims and obtaining warranty service
• Legal Framework: References to relevant Dutch consumer protection laws and EU regulations
• Signatures: Designated spaces for authorized representatives to execute the agreement

A Warranty Agreement often gets confused with a Asset Purchase Agreement, but they serve distinct purposes in Dutch business transactions. While both documents relate to product transactions, their scope and timing differ significantly.

• Primary Purpose: Warranty Agreements focus on post-sale promises about product performance and repair obligations, while Asset Purchase Agreements govern the initial transfer of ownership and payment terms
• Duration: Warranty coverage extends into the future after purchase, whereas an Asset Purchase Agreement typically concludes once the sale is complete
• Legal Scope: Warranties specifically address product quality and service guarantees under Dutch consumer law, while Asset Purchase Agreements cover broader transaction elements like price, delivery, and transfer conditions
• Enforcement Triggers: Warranty claims activate when products fail to meet promised standards, but Asset Purchase disputes typically involve failure to complete the initial transaction terms