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The Complaint Letter For Wrong Delivery Of Goods is an essential document used when received goods do not match the original order specifications in Qatar. This document is particularly relevant in the context of Qatar's growing e-commerce and retail sectors, where delivery errors can occur. It serves as a formal communication tool that complies with Qatar's Consumer Protection Law and Commercial Code, providing a clear structure for addressing delivery errors and seeking resolution. The letter should be used when products received differ from those ordered in terms of type, quantity, quality, or specifications. It includes crucial elements such as order details, description of discrepancies, impact of the wrong delivery, and specific remedial actions requested, all while maintaining professional tone and legal compliance with Qatari regulations.

1. Sender's Details: Full name, address, and contact information of the complainant

2. Recipient's Details: Company name, address, and relevant department (usually Customer Service or Sales Department)

3. Date: Date of writing the complaint letter

4. Reference Numbers: Order number, invoice number, customer reference number, and any other relevant identifiers

5. Subject Line: Clear indication that this is a complaint regarding wrong delivery

6. Order Details: Description of what was originally ordered, including quantities, specifications, and agreed delivery date

7. Description of Issue: Detailed explanation of what was incorrectly delivered and how it differs from the original order

8. Impact Statement: Description of how the wrong delivery has affected you or your business

9. Requested Resolution: Clear statement of what remedy you are seeking (replacement, refund, etc.)

10. Timeline for Resolution: Reasonable deadline for when you expect the issue to be resolved

11. Closing Statement: Professional closing with clear call to action