The Service Engagement Agreement is essential for businesses operating in Singapore that either provide or receive professional services. This document establishes a clear contractual relationship between service providers and their clients, detailing service scope, payment terms, and operational requirements. It incorporates necessary compliance elements under Singapore law, including PDPA requirements, and provides protection for both parties' interests. The agreement is particularly relevant for businesses engaged in ongoing service relationships and should be customized based on the specific nature of services being provided.
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1. Parties: Identification and details of contracting parties
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided
5. Payment Terms: Fees, payment schedule, and payment methods
6. Term and Termination: Duration of agreement and termination provisions
7. Confidentiality: Protection of confidential information
8. Governing Law: Specification of Singapore law as governing law
1. Intellectual Property Rights: Provisions for IP ownership, licenses, and transfer of rights when IP is created or transferred during service provision
2. Data Protection: PDPA compliance provisions for handling personal data and data protection obligations
3. Service Levels: Performance metrics and standards for technical or ongoing services
4. Force Majeure: Provisions for unforeseen circumstances in long-term or high-value services
1. Schedule of Services: Detailed breakdown of services to be provided including specifications and deliverables
2. Schedule of Fees: Detailed pricing structure, payment terms, and fee calculation methodology
3. Service Level Agreement: Detailed performance metrics, standards, and remedies for non-compliance
4. Data Processing Agreement: Detailed data handling procedures and compliance requirements under PDPA
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