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1. Parties: Identification of the facility owner/client and the facility management service provider
2. Background: Context of the agreement and brief description of the facility and services required
3. Definitions: Detailed definitions of terms used throughout the agreement
4. Term and Renewal: Duration of the agreement and conditions for renewal
5. Scope of Services: Overview of facility management services to be provided
6. Service Provider Obligations: Key responsibilities and duties of the facility management company
7. Client Obligations: Responsibilities and duties of the facility owner/client
8. Performance Standards: Required service levels and key performance indicators
9. Fees and Payment Terms: Pricing structure, payment schedule, and related financial terms
10. Staff and Resources: Requirements for personnel, equipment, and resources
11. Compliance and Reporting: Regulatory compliance requirements and reporting obligations
12. Insurance and Liability: Insurance requirements and allocation of risks
13. Termination: Conditions and procedures for contract termination
14. Force Majeure: Provisions for unforeseen circumstances and force majeure events
15. Dispute Resolution: Procedures for handling disputes between parties
16. General Provisions: Standard boilerplate clauses including notices, amendments, and governing law
1. Environmental Management: Specific environmental obligations and sustainability requirements, used when the facility has significant environmental impact
2. Security Services: Detailed security requirements and protocols, included for facilities requiring enhanced security measures
3. Emergency Response: Specific procedures for emergency situations, required for high-risk facilities or those with special safety requirements
4. Technology and Systems: Requirements for facility management software and technology systems, included when specific technology solutions are part of the service
5. Transition Services: Procedures for service transition from previous provider, included when complex handover is required
6. Special Facility Requirements: Specific requirements for specialized facilities (e.g., healthcare, data centers), included based on facility type
1. Schedule A - Service Specifications: Detailed description of all services to be provided
2. Schedule B - Performance Metrics: Detailed KPIs, measurement methods, and reporting requirements
3. Schedule C - Pricing and Payment: Detailed fee structure, rates, and payment calculations
4. Schedule D - Facility Information: Detailed information about the facility, including floor plans and equipment inventory
5. Schedule E - Staff Requirements: Detailed staffing requirements, qualifications, and organizational structure
6. Schedule F - Health and Safety Requirements: Specific health and safety procedures and requirements
7. Schedule G - Operating Procedures: Standard operating procedures for various facility management tasks
8. Schedule H - Reporting Templates: Templates for required reports and documentation
9. Appendix 1 - Insurance Requirements: Detailed insurance coverage requirements and limits
10. Appendix 2 - Emergency Contacts: List of emergency contacts and escalation procedures
Commercial Real Estate
Healthcare
Education
Retail
Manufacturing
Government and Public Sector
Technology and Data Centers
Hospitality
Industrial
Financial Services
Research and Development
Transportation and Logistics
Operations
Facilities
Legal
Procurement
Finance
Risk Management
Compliance
Property Management
Health and Safety
Sustainability
Technical Services
Project Management
Facility Manager
Operations Director
Property Manager
Chief Operating Officer
Procurement Manager
Contract Administrator
Risk Manager
Maintenance Supervisor
Building Services Manager
Health and Safety Officer
Sustainability Manager
Real Estate Manager
Technical Services Director
Compliance Officer
Project Manager
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