This document is essential for establishing a formal maintenance service relationship between property owners/managers and maintenance service providers in Switzerland. Property Maintenance Contracts are crucial for ensuring proper upkeep of real estate assets while complying with Swiss legal requirements. The agreement covers comprehensive maintenance services, from routine upkeep to specialized technical maintenance, and includes specific provisions required under Swiss law regarding worker safety, environmental protection, and service provider liability. It is particularly relevant for properties requiring regular maintenance services, whether commercial, residential, or mixed-use, and incorporates Swiss-specific regulatory requirements and business practices. The document is structured to address both the legal requirements of the Swiss Code of Obligations and practical operational needs.
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1. Parties: Identification of the property owner/manager and the maintenance service provider
2. Background: Context of the agreement and property details
3. Definitions: Key terms used throughout the contract
4. Scope of Services: Detailed description of maintenance services to be provided
5. Term and Termination: Duration of the contract and termination conditions
6. Service Provider Obligations: Responsibilities and duties of the maintenance company
7. Client Obligations: Responsibilities and duties of the property owner/manager
8. Access and Working Hours: Specifications for property access and permitted working times
9. Compensation and Payment Terms: Fee structure, payment schedule, and invoicing procedures
10. Insurance and Liability: Required insurance coverage and liability allocation
11. Health and Safety: Compliance with Swiss workplace safety regulations
12. Environmental Compliance: Adherence to Swiss environmental protection requirements
13. General Provisions: Standard contractual clauses including governing law and jurisdiction
1. Emergency Services: Terms for emergency maintenance services outside regular hours
2. Specialized Equipment: Provisions for maintenance of specific technical installations
3. Subcontracting: Terms for engaging third-party specialists
4. Performance Metrics: Service level agreements and performance measurement
5. Security Requirements: Special security procedures for sensitive properties
6. Waste Management: Specific procedures for waste handling and disposal
7. Staff Requirements: Specific qualifications or certifications required for maintenance staff
8. Warranty: Additional warranty terms for specific maintenance work
1. Schedule A - Property Details: Detailed description of the property and areas covered
2. Schedule B - Service Specifications: Detailed breakdown of maintenance tasks and frequencies
3. Schedule C - Price List: Detailed pricing for regular services and additional works
4. Schedule D - Response Times: Required response times for different types of maintenance issues
5. Schedule E - Key Personnel: List of key maintenance staff and their qualifications
6. Schedule F - Equipment Inventory: List of equipment covered by maintenance services
7. Appendix 1 - Maintenance Checklist: Standard checklists for routine maintenance tasks
8. Appendix 2 - Reporting Templates: Templates for maintenance reports and documentation
9. Appendix 3 - Emergency Procedures: Procedures for handling emergency maintenance situations
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