The Introduction Agency Agreement serves as the foundational legal document for establishing a professional relationship between matchmaking service providers and their clients in Germany. This document is essential when offering personal or professional introduction services, whether through traditional means or digital platforms. It must comply with German civil law requirements, particularly sections of the BGB relating to service contracts, while incorporating robust data protection measures under GDPR and the Bundesdatenschutzgesetz. The agreement is designed to protect both parties' interests by clearly defining service scope, payment terms, and performance expectations, while ensuring transparency and consumer protection in accordance with German regulations.
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1. Parties: Identification of the introduction agency and the client
2. Background: Brief context explaining the purpose of the agreement and the agency's services
3. Definitions: Key terms used throughout the agreement
4. Services: Detailed description of matchmaking services to be provided
5. Duration and Termination: Term of the agreement and conditions for termination
6. Fees and Payment: Service fees, payment schedule, and refund policies
7. Client Obligations: Client's responsibilities, including providing accurate information
8. Agency Obligations: Agency's commitments and service standards
9. Data Protection: GDPR compliance and handling of personal information
10. Confidentiality: Protection of sensitive information shared during the matchmaking process
11. Liability and Limitations: Scope of agency's liability and relevant limitations
12. Governing Law: Confirmation of German law application and jurisdiction
1. Success Fee: Additional fees payable upon successful matching, if applicable
2. Online Services: Terms specific to digital platform usage, required if online services are provided
3. Background Checks: Procedures and permissions for verification of client information, if offered
4. Event Participation: Terms for participation in matchmaking events, if offered
5. International Services: Additional terms for cross-border matchmaking services, if provided
6. Cooling-off Period: Required for distance selling contracts or when services are sold outside business premises
1. Schedule 1: Service Packages: Detailed description of different service levels and their specific inclusions
2. Schedule 2: Fee Structure: Comprehensive breakdown of all fees and payment terms
3. Schedule 3: Privacy Policy: Detailed GDPR-compliant privacy policy
4. Appendix A: Client Profile Form: Template for collecting client information and preferences
5. Appendix B: Code of Conduct: Agency's professional standards and ethical guidelines
6. Appendix C: Cancellation Form: Standard form for contract cancellation as required by German consumer law
Authors
Relevant legal definitions
Clauses
Relevant Industries
Personal Services
Professional Services
Dating and Relationships
Business Networking
Consulting
Social Services
Entertainment
Events Management
Digital Services
Professional Networking
Relevant Teams
Legal
Compliance
Client Relations
Operations
Sales
Customer Service
Risk Management
Business Development
Privacy and Data Protection
Contract Administration
Relevant Roles
CEO
Managing Director
Legal Counsel
Compliance Officer
Client Relations Manager
Matchmaking Consultant
Business Development Manager
Privacy Officer
Customer Service Manager
Operations Manager
Sales Director
Contract Administrator
Risk Manager
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