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Consumer Rights Act 2015: Primary legislation for consumer rights in England and Wales. Requires goods to be of satisfactory quality, fit for purpose, and as described. Provides remedies including repair, replacement, refund, or price reduction. Includes 30-day right to reject faulty goods.

Sale of Goods Act 1979: Applies to business-to-business transactions. Contains implied terms about quality and fitness for purpose when the purchase was made for business purposes.

Consumer Protection from Unfair Trading Regulations 2008: Protects consumers against misleading actions or omissions by sellers. Particularly relevant if there were any misrepresentations about the machine's capabilities.

Supply of Goods and Services Act 1982: Applicable when installation or maintenance services were included with the machine purchase. Requires services to be carried out with reasonable care and skill.

Alternative Dispute Resolution for Consumer Disputes Regulations 2015: Provides framework for resolving disputes through alternative means when direct complaints are not resolved satisfactorily.

Limitation Act 1980: Sets statutory time limits for bringing legal claims, generally allowing 6 years for contract claims from the date of breach.