The Statement of Work (SOW) is a crucial document used in Hong Kong business relationships to define and govern specific project engagements. This document type is typically used when parties need to outline detailed work requirements, deliverables, and commercial terms for a specific project or phase of work. The SOW operates under Hong Kong's common law system and is often used in conjunction with a master services agreement, though it can also stand alone. It includes essential elements such as scope, timeline, deliverables, acceptance criteria, and pricing, while ensuring compliance with Hong Kong's legal framework. The SOW is particularly valuable for complex projects requiring clear definition of responsibilities, performance standards, and project governance structures.
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1. Parties: Identifies the contracting parties with their full legal names and registered addresses
2. Background: Provides context for the SOW, including reference to any master agreement if applicable
3. Definitions: Defines key terms used throughout the document
4. Scope of Work: Detailed description of the services or work to be performed
5. Deliverables: Specific outputs or products to be delivered
6. Timeline and Milestones: Project schedule, key dates, and delivery milestones
7. Acceptance Criteria: Standards and processes for accepting deliverables
8. Pricing and Payment Terms: Fees, payment schedule, and invoicing requirements
9. Project Management: Governance structure, reporting requirements, and key personnel
10. Term and Termination: Duration of the SOW and termination provisions
11. General Provisions: Standard contractual terms including notices, amendments, and governing law
1. Change Control: Process for managing changes to scope, timeline, or budget - include when project is complex or likely to evolve
2. Service Levels: Performance metrics and standards - include when specific service levels need to be maintained
3. Testing and Quality Assurance: Quality control processes - include for technology or complex deliverables
4. Business Continuity: Disaster recovery and business continuity requirements - include for critical services
5. Data Protection: Specific data handling requirements - include when personal or sensitive data is involved
6. Knowledge Transfer: Requirements for training or knowledge sharing - include when handover is required
7. Transition Services: Entry and exit transition requirements - include for ongoing services
8. Location and Access Requirements: Specific requirements about work location or system access - include for on-site services
1. Schedule 1 - Detailed Technical Specifications: Technical requirements, methodologies, and standards
2. Schedule 2 - Deliverables Description: Detailed specifications for each deliverable
3. Schedule 3 - Project Plan: Detailed timeline, resources, and dependencies
4. Schedule 4 - Pricing Breakdown: Detailed cost structure, rates, and payment milestones
5. Schedule 5 - Key Personnel: Names, roles, and responsibilities of key team members
6. Appendix A - Required Forms and Templates: Standard forms for project management, reporting, and acceptance
7. Appendix B - Service Level Metrics: Detailed service level calculations and measurements
8. Appendix C - Change Request Template: Standard format for requesting and documenting changes
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