This HVAC Service Contract is designed for use in Indonesia when establishing a formal agreement between HVAC service providers and property owners or operators. It is particularly relevant for buildings requiring regular maintenance and servicing of heating, ventilation, and air conditioning systems. The document incorporates requirements from Indonesian civil law, building regulations, and environmental standards, while addressing practical aspects such as maintenance schedules, response times, and quality standards. It's commonly used in commercial, industrial, and large residential settings where professional HVAC maintenance is essential for operational continuity. The contract includes detailed technical specifications, service level agreements, and compliance requirements specific to the Indonesian market.
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1. Parties: Identification of the service provider and the client, including their legal names, registration numbers, and addresses
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Definitions of technical terms, contract-specific terminology, and abbreviated references used throughout the agreement
4. Scope of Services: Detailed description of HVAC maintenance, repair, and service obligations
5. Service Provider's Obligations: Specific responsibilities including maintenance schedules, response times, and quality standards
6. Client's Obligations: Client responsibilities including access provision, cooperation requirements, and basic system operation duties
7. Term and Termination: Contract duration, renewal terms, and conditions for termination
8. Fees and Payment Terms: Service fees, payment schedule, and terms for additional charges
9. Performance Standards: Required service levels, quality metrics, and compliance with Indonesian HVAC regulations
10. Warranties: Guarantees regarding service quality and parts replacement
11. Health and Safety: Safety protocols and compliance with workplace safety regulations
12. Insurance and Liability: Insurance requirements and allocation of risks between parties
13. Confidentiality: Protection of technical information and business secrets
14. Force Majeure: Provisions for unforeseen circumstances affecting service delivery
15. Governing Law and Dispute Resolution: Application of Indonesian law and dispute resolution procedures
1. Emergency Services: Additional terms for emergency response services, used when 24/7 coverage is required
2. Specialized Equipment: Special provisions for non-standard or critical HVAC equipment, included when dealing with specialized systems
3. Energy Efficiency Guarantees: Specific commitments regarding system efficiency, included when energy performance is a key requirement
4. Environmental Compliance: Additional environmental protection measures, included for systems using regulated substances
5. Training Services: Provisions for training client's personnel, included when client requires operational training
6. Remote Monitoring: Terms for remote system monitoring services, included when automated monitoring is implemented
7. Spare Parts Management: Terms for managing spare parts inventory, included when provider maintains on-site parts
1. Schedule A - Equipment List: Detailed inventory of HVAC equipment covered under the contract
2. Schedule B - Maintenance Schedule: Frequency and scope of routine maintenance tasks
3. Schedule C - Service Locations: List of sites where services are to be performed
4. Schedule D - Price List: Detailed breakdown of service fees and charges
5. Schedule E - Service Level Agreement: Specific performance metrics and response time requirements
6. Schedule F - Technical Specifications: Detailed technical requirements and standards for service delivery
7. Appendix 1 - Emergency Contact List: Contact details for emergency situations
8. Appendix 2 - Safety Procedures: Detailed safety protocols and procedures
Relevant legal definitions
Clauses
Relevant Industries
Commercial Real Estate
Industrial Manufacturing
Healthcare
Hospitality
Retail
Data Centers
Education
Residential Property
Office Buildings
Shopping Centers
Relevant Teams
Facilities Management
Operations
Procurement
Legal
Technical Services
Maintenance
Property Management
Contract Administration
Risk Management
Environmental Health & Safety
Relevant Roles
Facility Manager
Property Manager
Operations Director
Maintenance Supervisor
Technical Services Manager
Building Services Engineer
Procurement Manager
Contract Administrator
Chief Engineer
Environmental Health and Safety Manager
Project Manager
Asset Manager
Building Operations Manager
Sustainability Officer
Risk Manager
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