The Incident Response Form is a critical document used to record and report security incidents in accordance with Indian legal requirements, particularly the CERT-In guidelines and Information Technology Act, 2000. This form must be utilized whenever a security incident occurs that falls within the scope of mandatory reporting requirements, including but not limited to data breaches, system compromises, and cyber attacks. The document captures essential information required for both regulatory compliance and internal incident management, ensuring organizations meet the strict 6-hour reporting timeline mandated by CERT-In while maintaining comprehensive incident documentation. The form serves as a foundational tool for incident response teams, providing a structured approach to incident documentation, facilitating communication between stakeholders, and supporting post-incident analysis and legal compliance.
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1. Incident Reference Details: Basic metadata including unique incident ID, date/time of report creation, and form completion status
2. Incident Reporter Information: Details of the person reporting the incident including name, role, contact information, and department
3. Incident Overview: High-level summary of the incident including type, severity level, and initial impact assessment
4. Incident Timeline: Chronological details including detection time, occurrence time (if known), and reporting time to authorities
5. Incident Classification: Categorization of the incident type according to CERT-In guidelines and internal classification system
6. Systems/Assets Affected: Identification of all systems, data, or assets impacted by the incident
7. Impact Assessment: Detailed assessment of the incident's impact on operations, data, customers, and regulatory compliance
8. Initial Response Actions: Documentation of immediate actions taken to contain and respond to the incident
9. Notification Details: Record of all internal and external notifications made, including to CERT-In and other regulatory bodies
10. Current Status: Present state of the incident and ongoing response efforts
1. Data Breach Details: Specific section for incidents involving personal data breaches, required when sensitive personal data is compromised
2. Financial Impact Assessment: Detailed analysis of financial implications, recommended for incidents affecting financial systems or involving monetary loss
3. Third Party Involvement: Documentation of any third-party vendors or service providers involved in the incident or response
4. Legal/Regulatory Implications: Analysis of legal and regulatory requirements triggered by the incident, recommended for high-severity incidents
5. Media/PR Response: Communication strategy and public relations response plan, needed for incidents with potential public exposure
1. Appendix A - Evidence Collection Log: Detailed log of all evidence collected during the incident investigation
2. Appendix B - Communication Log: Record of all communications related to the incident
3. Appendix C - System Logs: Technical logs and system data relevant to the incident
4. Appendix D - Incident Response Team Details: List of team members involved in the response with their roles and contact information
5. Appendix E - Related Documents: References to associated documentation, including screenshots, reports, and correspondence
6. Schedule 1 - CERT-In Reporting Template: Standard template for mandatory reporting to CERT-In within 6 hours
7. Schedule 2 - Root Cause Analysis: Detailed analysis of the incident cause and contributing factors
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