The Incident Response Form is a critical document used by organizations operating in Malaysia to standardize the recording and reporting of security incidents, system breaches, and operational disruptions. It is designed to comply with Malaysian regulatory requirements, including the Personal Data Protection Act 2010, Computer Crimes Act 1997, and Communications and Multimedia Act 1998. The form facilitates proper documentation of incident details, immediate response actions, impact assessments, and compliance measures. It serves as both an internal management tool and an official record for regulatory reporting, ensuring that organizations maintain comprehensive documentation of incidents while meeting their legal obligations under Malaysian law.
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1. Incident Details: Basic information about the incident including date, time, location, and initial detection method
2. Incident Classification: Categorization of the incident type (e.g., security breach, system failure, natural disaster, etc.)
3. Impact Assessment: Immediate and potential impacts on operations, data, systems, and stakeholders
4. Initial Response Actions: Steps taken immediately after incident discovery to contain and control the situation
5. Affected Systems/Assets: List and description of all systems, data, or physical assets affected by the incident
6. Incident Timeline: Chronological sequence of events from detection to current status
7. Contact Information: Details of key personnel involved in incident response and reporting
8. Regulatory Compliance: Identification of relevant regulatory requirements and compliance status
1. Data Breach Details: Specific section for personal data breach incidents, required when personal information is compromised
2. Third Party Involvement: Details of any external parties involved or affected, used when incident involves vendors, contractors, or external stakeholders
3. Business Continuity Measures: Description of business continuity plans activated, relevant for severe incidents affecting operations
4. Media Communications: Communication strategy and prepared statements, needed for high-profile incidents requiring public disclosure
5. Insurance Claims Information: Details relevant for insurance claims, included when incident may be covered by cyber insurance
1. Appendix A: Evidence Collection Log: Detailed log of all evidence collected during incident investigation
2. Appendix B: System Logs: Relevant system, security, or network logs related to the incident
3. Appendix C: Communication Records: Records of all internal and external communications regarding the incident
4. Appendix D: Incident Response Checklist: Standard checklist of required response actions and their completion status
5. Appendix E: Recovery Plan: Detailed plan for system and operation recovery post-incident
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