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The Complaint Letter About Expired Food is a crucial document used when consumers discover and need to report expired food products in the Malaysian market. This document is particularly relevant in the context of Malaysia's stringent food safety regulations, including the Food Act 1983 and Consumer Protection Act 1999. The letter serves as a formal notification to businesses, manufacturers, or retailers about expired food products discovered in their establishments or supply chain. It includes essential details such as product information, purchase details, discovery circumstances, and the desired resolution, while adhering to Malaysian legal requirements for consumer complaints. The document is typically used when informal resolution attempts have failed or when the violation is serious enough to warrant immediate formal action. It may also serve as important documentation if the matter escalates to regulatory authorities or legal proceedings.

1. Sender's Details: Full name, address, contact information, and date of the letter

2. Recipient's Details: Name and address of the business, store, or manufacturer being complained about

3. Subject Line: Clear indication that this is a complaint about expired food products

4. Product Details: Specific information about the expired food item including product name, brand, batch number, expiry date, and date/location of purchase

5. Issue Description: Detailed explanation of the problem, including when and how the expiry issue was discovered

6. Supporting Evidence: Reference to enclosed evidence such as receipt, photos of expired product, and packaging

7. Impact Statement: Description of actual or potential consequences of the expired food

8. Desired Resolution: Clear statement of what action you expect from the recipient (refund, compensation, investigation, etc.)

9. Closing Statement: Professional closing with timeline for expected response and any legal action considerations