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The Complaint Letter About Expired Food is a crucial document used when a consumer discovers they have purchased expired food products from a retail establishment or manufacturer in the Philippines. This document is designed to formally address violations of the Consumer Act of the Philippines (RA 7394) and the Food Safety Act of 2013 (RA 10611), which protect consumers against the sale of expired food products. The letter should be used immediately upon discovering expired food items, particularly when initial attempts at resolution with store staff have been unsuccessful. It typically includes detailed product information, purchase details, discovery circumstances, and any resulting health concerns or potential risks. The document serves both as a formal complaint and as potential evidence should the matter require escalation to consumer protection authorities or legal proceedings under Philippine jurisdiction.

1. Sender's Information: Full name, address, contact number, and email of the complainant

2. Date: Current date when the letter is written

3. Recipient's Information: Name, title, company name, and complete address of the recipient (store manager, manufacturer, or relevant authority)

4. Subject Line: Clear indication that this is a complaint about expired food products

5. Product Information: Detailed description of the food item including brand name, product name, package size, batch/lot number, and expiration date

6. Purchase Details: Where and when the product was purchased, including store location and date of purchase

7. Description of Issue: Clear explanation of how and when the expired status was discovered

8. Impact Statement: Description of any consequences or potential risks due to the expired product

9. Requested Action: Specific action you are requesting from the recipient (refund, investigation, etc.)

10. Closing: Professional closing statement with expectations for response timeframe