51Ƶ

Vendor Service Agreement for the Netherlands

Vendor Service Agreement Template for Netherlands

A comprehensive legal agreement governed by Dutch law that establishes and regulates the commercial relationship between a service provider (vendor) and a client organization. This agreement defines the scope of services, performance standards, payment terms, and mutual obligations while ensuring compliance with Dutch legal requirements, including the Dutch Civil Code (Burgerlijk Wetboek) and relevant EU regulations such as GDPR. The document incorporates specific provisions for service delivery, quality metrics, liability limitations, and termination conditions, adapted to the Dutch legal framework and commercial practices.

Your data doesn't train Genie's AI

You keep IP ownership of your information

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Download a Standard Template

4.6 / 5
4.8 / 5
Access for free
OR

Alternatively: Run an advanced review of an existing
Vendor Service Agreement

Let Genie AI's market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.

What is a Vendor Service Agreement?

The Vendor Service Agreement serves as the primary contractual framework for establishing and managing service provider relationships in the Netherlands. This document is essential when engaging external vendors for ongoing service provision, whether for technical, professional, or operational services. It incorporates key elements required under Dutch law, including provisions from the Dutch Civil Code and relevant EU regulations, while addressing practical commercial requirements such as service levels, payment terms, and performance metrics. The agreement is structured to protect both parties' interests while ensuring clarity in service delivery expectations, risk allocation, and compliance obligations. This document type is particularly important given the Netherlands' position as a major service economy and international business hub, where vendor relationships often have cross-border implications.

What sections should be included in a Vendor Service Agreement?

1. Parties: Identification and details of the contracting parties (vendor and client)

2. Background: Context of the agreement and brief description of the parties' intention to enter into a service relationship

3. Definitions and Interpretation: Definitions of key terms used throughout the agreement and rules of interpretation

4. Scope of Services: Detailed description of services to be provided by the vendor

5. Term and Commencement: Duration of the agreement and conditions for commencement

6. Vendor Obligations: Key responsibilities and commitments of the vendor in delivering the services

7. Client Obligations: Key responsibilities and commitments of the client in facilitating service delivery

8. Fees and Payment: Payment terms, fee structure, invoicing, and payment procedures

9. Service Levels: Performance standards, metrics, and measurement methodology

10. Intellectual Property Rights: Ownership and usage rights of pre-existing and newly created IP

11. Confidentiality: Protection and handling of confidential information

12. Data Protection: GDPR compliance and data processing obligations

13. Liability and Indemnification: Limitation of liability and indemnification obligations

14. Force Majeure: Provisions for handling events beyond parties' reasonable control

15. Termination: Grounds for termination and termination procedures

16. Post-Termination Obligations: Obligations surviving termination and exit arrangements

17. Governing Law and Jurisdiction: Application of Dutch law and jurisdiction for dispute resolution

18. General Provisions: Standard boilerplate clauses including notices, amendments, and severability

What sections are optional to include in a Vendor Service Agreement?

1. Insurance: Required when specific insurance coverage needs to be maintained by the vendor

2. Security Requirements: Include when services involve access to sensitive systems or data

3. Business Continuity: Required for critical services requiring disaster recovery planning

4. Audit Rights: Include when client requires right to audit vendor's operations or compliance

5. Personnel and Subcontracting: Include when specific requirements exist for vendor staff or use of subcontractors

6. Change Control: Required for services likely to require modifications during the term

7. Service Credits: Include when financial penalties apply for service level failures

8. Anti-Bribery and Corruption: Include for high-value contracts or when dealing with public sector

9. Environmental Compliance: Include when services have environmental impact or for ESG compliance

What schedules should be included in a Vendor Service Agreement?

1. Schedule 1 - Service Description: Detailed technical and operational description of services

2. Schedule 2 - Service Levels: Detailed service level requirements and measurement criteria

3. Schedule 3 - Charges: Detailed fee structure, rates, and payment terms

4. Schedule 4 - Client Dependencies: Detailed list of client-provided resources and requirements

5. Schedule 5 - Data Processing Agreement: GDPR-compliant data processing terms and details

6. Schedule 6 - Security Requirements: Detailed security protocols and requirements

7. Schedule 7 - Implementation Plan: Timeline and milestones for service implementation

8. Appendix A - Key Personnel: List of key vendor and client personnel with roles

9. Appendix B - Approved Subcontractors: List of pre-approved subcontractors if applicable

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Netherlands

Publisher

Genie AI

Document Type

Service Agreement

Cost

Free to use
Relevant legal definitions













































Clauses









































Relevant Industries

Information Technology

Professional Services

Manufacturing

Logistics and Supply Chain

Financial Services

Healthcare

Telecommunications

Consulting

Facilities Management

Software and SaaS

Business Process Outsourcing

Engineering Services

Research and Development

Marketing and Advertising

Environmental Services

Relevant Teams

Legal

Procurement

Finance

Operations

Risk and Compliance

Information Technology

Supply Chain

Commercial

Vendor Management

Project Management

Business Operations

Strategic Sourcing

Relevant Roles

Procurement Manager

Legal Counsel

Contract Manager

Vendor Relationship Manager

Chief Financial Officer

Operations Director

Risk Manager

Compliance Officer

Project Manager

Supply Chain Manager

IT Director

Chief Technology Officer

Commercial Director

General Counsel

Business Unit Director

Chief Operating Officer

Sourcing Manager

Category Manager

Industries









Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Contract For House (Construction)

A Dutch law-governed agreement for residential property construction, outlining contractor and owner obligations, construction specifications, and regulatory compliance requirements.

find out more

Website Agreement Contract

A Dutch law-governed agreement establishing terms and conditions for website usage, ensuring compliance with Dutch and EU regulations.

find out more

Distance Contract

A Dutch law-compliant contract for remote selling transactions, incorporating essential consumer protection provisions and distance selling regulations.

find out more

Client Confidentiality Policy

Dutch law-compliant policy document establishing guidelines and procedures for maintaining client confidentiality, aligned with GDPR and local privacy requirements.

find out more

Labor Agreement

A Dutch-law governed employment contract establishing the terms and conditions of employment between employer and employee.

find out more

Design Agreement

A Dutch law-governed agreement establishing terms and conditions for professional design services, including scope, deliverables, IP rights, and payment terms.

find out more

Client Agreement Form

A Dutch law-governed agreement establishing terms and conditions between service providers and their clients, ensuring legal compliance and mutual protection.

find out more

IT Service Level Agreement

A Dutch law-governed agreement defining IT service delivery parameters, performance standards, and operational requirements between service provider and client.

find out more

Bartender Contract

A Dutch law-compliant employment contract for bartenders, covering essential terms and hospitality industry requirements.

find out more

Reservation Contract

A Dutch law-governed agreement establishing terms and conditions for reserving an item, property, service, or right for future purchase or use.

find out more

Public Service Agreement

A Dutch law-governed agreement for public service delivery between government entities and service providers, complying with Dutch and EU procurement regulations.

find out more

Operation And Maintenance Contract

Dutch law-governed Operation and Maintenance Contract template for establishing maintenance service arrangements and operational responsibilities.

find out more

Framework Contract In Procurement

A Dutch law-governed framework agreement establishing terms and conditions for recurring procurement of goods or services between a contracting authority and supplier(s).

find out more

Facility Letter

A Dutch law-governed document issued by a financial institution setting out the terms and conditions of a credit facility, serving as a binding agreement once accepted.

find out more

Exclusive Buyer Brokerage Agreement

A Dutch law-governed agreement establishing exclusive representation rights between a real estate broker and property buyer, defining services and obligations.

find out more

Enterprise Subscription Agreement

Dutch law-governed agreement for enterprise-level subscription services, covering service delivery, performance standards, and compliance requirements.

find out more

Development Services Agreement

Dutch law-governed agreement establishing terms for development services delivery, including project scope, IP rights, and GDPR compliance.

find out more

Customer Protection Agreement

A Dutch law-governed agreement outlining consumer protection measures and rights in business-to-consumer relationships, ensuring compliance with Dutch and EU regulations.

find out more

Clearing Agreement

Dutch law-governed agreement establishing clearing service terms between a central counterparty and clearing member, incorporating Dutch and EU regulatory requirements.

find out more

Admission Agreement

A Dutch law-governed agreement between an educational institution and prospective student establishing admission and enrollment terms.

find out more

Administrative Contract

A Dutch law administrative agreement between public authorities and other parties, governed by the General Administrative Law Act (Awb) and related administrative regulations.

find out more

Transfer Contract

A Dutch law-governed agreement that formalizes the transfer of assets, rights, or property between parties, ensuring legal compliance and clear transfer terms.

find out more

Shared Services Agreement

Dutch law-governed agreement establishing shared services arrangement between entities, defining service scope, levels, pricing, and governance.

find out more

Installation Agreement

Dutch law-governed agreement setting terms and conditions for equipment or system installation projects, including technical specifications, responsibilities, and warranties.

find out more

Payment Settlement Agreement

A Dutch law-governed agreement establishing terms and conditions for settling financial obligations between parties, including payment schedule and mutual obligations.

find out more

Dispatcher Agreement

A Dutch law-governed agreement establishing terms and conditions for dispatch services, including operational procedures and regulatory compliance requirements.

find out more

Staffing Agreement

Dutch law-governed agreement for temporary staffing services between staffing agencies and client companies, ensuring compliance with Dutch employment legislation.

find out more

Personal Services Contract

A Dutch law-governed Personal Services Contract for engaging independent contractors, ensuring compliance with Dutch employment and tax regulations.

find out more

Staff Contract

A Dutch law-governed employment agreement establishing terms and conditions between employer and employee in the Netherlands.

find out more

Volunteer Agreement

A Dutch law-governed agreement establishing the relationship between an organization and a volunteer, outlining mutual rights and responsibilities.

find out more

Data Processing Agreement

A Dutch law-governed agreement establishing terms for personal data processing under GDPR, defining controller-processor obligations and compliance requirements.

find out more

Graphic Design Contract

A Dutch law-governed agreement establishing terms between graphic designers and clients, covering project scope, deliverables, and intellectual property rights.

find out more

Guarantee Contract

A Dutch law-governed contract where a guarantor agrees to fulfill another party's obligations to a creditor, subject to the Dutch Civil Code requirements.

find out more

Company Contract Agreement

A Dutch law-governed agreement establishing formal business relationships between companies, setting out terms and conditions for commercial cooperation.

find out more

Web Design Contract

A Dutch law-governed agreement between a web designer and client establishing terms for website design services and deliverables.

find out more

House Rental Lease

Dutch residential lease agreement establishing terms and conditions for property rental under Netherlands law.

find out more

House Rental Form

Dutch residential rental agreement template compliant with Netherlands housing law, establishing terms between landlord and tenant.

find out more

Equipment Rental Form

A Dutch law-governed agreement establishing terms and conditions for equipment rental between lessor and lessee, including rental terms, maintenance responsibilities, and liability provisions.

find out more

Design Services Agreement

A Dutch law-governed agreement setting out terms for professional design services, including scope, deliverables, IP rights, and payment terms.

find out more

Transport Agreement

Dutch law-governed agreement setting out terms and conditions for transport services, ensuring compliance with national and EU transport regulations.

find out more
See more related templates

ұԾ’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; ұԾ’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

We are ISO27001 certified, so your data is secure

Organizational security:

You retain IP ownership of your documents and their information

You have full control over your data and who gets to see it