The Vendor Service Agreement is a crucial commercial contract used when a company wishes to engage external service providers in Germany. This document type is specifically designed to comply with German legal requirements, including the German Civil Code (BGB) and Commercial Code (HGB), while incorporating necessary EU regulations such as GDPR. The agreement typically covers all essential aspects of the service relationship, including detailed service descriptions, performance metrics, payment terms, liability limitations, and data protection requirements. It's particularly important for establishing clear contractual boundaries, risk allocation, and compliance frameworks in business-to-business service relationships. The Vendor Service Agreement serves as the primary governing document for ongoing service relationships and should be customized based on the specific service type, industry requirements, and risk profile of the engagement.
Your data doesn't train Genie's AI
You keep IP ownership of your information
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
OR
Let Genie AI's market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.
1. Parties: Identification and details of the contracting parties, including registered addresses and company registration numbers
2. Background: Context of the agreement and brief description of the business relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided by the vendor
5. Service Levels: Performance standards and metrics for service delivery
6. Vendor Obligations: Key responsibilities and commitments of the vendor
7. Client Obligations: Responsibilities and commitments of the client
8. Fees and Payment Terms: Pricing, payment schedule, invoicing requirements, and late payment consequences
9. Term and Termination: Duration of the agreement and conditions for termination
10. Intellectual Property Rights: Ownership and usage rights of IP created or used during service provision
11. Confidentiality: Protection of confidential information and trade secrets
12. Data Protection: GDPR and BDSG compliance requirements and data handling procedures
13. Liability and Indemnification: Limitation of liability and indemnification obligations
14. Force Majeure: Provisions for unforeseen circumstances preventing performance
15. Governing Law and Jurisdiction: Specification of German law application and jurisdiction
16. General Provisions: Standard boilerplate clauses including severability, entire agreement, and amendments
1. Insurance: Insurance requirements - include when services involve significant risks or on-site work
2. Personnel Requirements: Specific qualifications or security clearances - include when service requires specific expertise or security measures
3. Compliance with Anti-Corruption Laws: Anti-corruption provisions - include for international vendors or high-value contracts
4. Business Continuity: Disaster recovery and business continuity requirements - include for critical services
5. Subcontracting: Rules for subcontracting - include when subcontracting might be necessary
6. Non-Competition: Non-compete provisions - include when vendor has access to sensitive business information
7. Exit Management: Transition procedures - include for complex or mission-critical services
8. Audit Rights: Client's audit rights - include for regulatory compliance or critical services
1. Schedule 1 - Service Description: Detailed technical specifications and scope of services
2. Schedule 2 - Service Levels and KPIs: Detailed service level agreements, metrics, and measurement methods
3. Schedule 3 - Pricing and Payment Schedule: Detailed fee structure, payment milestones, and rate cards
4. Schedule 4 - Data Processing Agreement: GDPR-compliant data processing terms and procedures
5. Schedule 5 - Contact Details and Escalation Matrix: Key personnel and communication procedures
6. Schedule 6 - Technical Requirements: Technical specifications and requirements for service delivery
7. Appendix A - Form of Change Order: Template for documenting changes to services or terms
8. Appendix B - Security Requirements: Information security and data protection requirements
Authors
Relevant legal definitions
Clauses
Relevant Industries
Information Technology
Manufacturing
Professional Services
Healthcare
Financial Services
Retail
Telecommunications
Logistics
Construction
Energy
Automotive
Consulting
Relevant Teams
Legal
Procurement
Finance
Operations
Vendor Management
Risk & Compliance
Project Management
Supply Chain
Information Technology
Commercial
Relevant Roles
Legal Counsel
Procurement Manager
Contract Manager
Chief Financial Officer
Operations Director
Vendor Management Specialist
Risk Manager
Compliance Officer
Project Manager
Business Unit Director
Supply Chain Manager
Chief Technology Officer
Data Protection Officer
Commercial Director
Find the exact document you need
SaaS Agreement
German law-governed SaaS Agreement for cloud-based software services, incorporating German legal requirements and GDPR compliance.
find out more
Distance Contract
A German law-compliant contract template for remote selling of goods or services, incorporating mandatory consumer protection provisions and distance selling regulations.
find out more
Client Confidentiality Policy
A German law-compliant policy document establishing protocols for protecting client confidential information, aligned with GDPR and German data protection requirements.
find out more
Labor Agreement
A German-law governed employment contract establishing the terms and conditions of employment between employer and employee, compliant with German labor regulations.
find out more
Design Agreement
German law-governed agreement establishing terms and conditions for professional design services, including scope, deliverables, and IP rights.
find out more
Website Maintenance Agreement
German law-governed agreement for website maintenance services, including service levels, responsibilities, and GDPR compliance.
find out more
Client Agreement Form
A German law-governed agreement establishing terms and conditions between service providers and clients, ensuring compliance with German legal requirements and GDPR.
find out more
It Service Level Agreement
A German law-governed agreement defining IT service delivery standards, performance metrics, and compliance requirements between service provider and client.
find out more
Apartment Rental Lease
German law-compliant residential lease agreement governing apartment rental terms and conditions under BGB regulations.
find out more
General Contract For Services
A German law-governed service agreement template establishing terms and conditions between service providers and clients, compliant with BGB requirements.
find out more
Bartender Contract
German law-compliant employment contract template for bartender positions, covering essential terms and industry-specific requirements.
find out more
Virtual Contract
German law-compliant virtual contract template for digital services, incorporating BGB and EU regulatory requirements.
find out more
Training Agreement Between Company And Trainer
German law-governed agreement between a company and trainer establishing terms for professional training services delivery and compliance requirements.
find out more
Reservation Contract
A German law-governed agreement establishing terms for reserving rights, goods, or services, including reservation period, fees, and conversion conditions.
find out more
Public Service Agreement
A German law-governed agreement between public authorities and service providers for public service delivery, subject to German administrative law and public sector regulations.
find out more
Operation And Maintenance Contract
German law-governed agreement establishing terms for facility operation and maintenance services, incorporating both Dienstvertrag and Werkvertrag elements.
find out more
Framework Contract In Procurement
A German law framework agreement establishing terms for multiple future procurements between a contracting authority and supplier(s), governed by German and EU procurement regulations.
find out more
Exclusive Buyer Brokerage Agreement
A German law-governed agreement establishing an exclusive relationship between a real estate broker and property buyer, defining representation rights and obligations under German real estate regulations.
find out more
Enterprise Subscription Agreement
German law-governed agreement for enterprise-level subscription services, establishing terms for service delivery, usage rights, and compliance requirements.
find out more
Development Services Agreement
A German law-governed agreement for development services, outlining terms for technology development projects including scope, deliverables, and legal compliance.
find out more
Customer Protection Agreement
A German law-governed agreement establishing consumer protection framework and rights in business-to-consumer relationships.
find out more
Clearing Agreement
German law-governed agreement establishing terms and conditions for clearing services between a clearing member and clearing house/CCP, incorporating EU and German regulatory requirements.
find out more
Administrative Contract
A German law Administrative Contract (öffentlich-rechtlicher Vertrag) establishing a formal relationship between public authorities and other entities under German administrative law.
find out more
Transfer Contract
A German law-governed contract facilitating the formal transfer of assets, rights, or obligations between parties, structured according to German Civil Code requirements.
find out more
Payment Settlement Agreement
A German law-governed agreement that establishes terms for settling outstanding payment obligations between parties, structured according to BGB requirements.
find out more
Dispatcher Agreement
A German law-governed agreement defining the relationship and obligations between a company and its dispatch service provider, aligned with German transportation and labor regulations.
find out more
Staffing Agreement
German law-governed agreement between a staffing agency and client company for temporary staffing services, ensuring compliance with AÜG and related labor regulations.
find out more
Personal Services Contract
German law-governed agreement for personal services provision between independent contractors and clients, ensuring compliance with BGB requirements.
find out more
Staff Contract
A comprehensive employment agreement compliant with German labor law and EU regulations, establishing terms and conditions of employment.
find out more
Volunteer Agreement
German law-governed Volunteer Agreement establishing the framework for voluntary work relationships, including key protections and obligations under German regulations.
find out more
Home Construction Contract
A German law-governed contract for residential construction projects, complying with BGB requirements and consumer protection regulations.
find out more
Home Repair Contract
A German law-compliant contract between a contractor and homeowner for residential repair work, governed by the BGB and German consumer protection regulations.
find out more
Truck Driver Contract Agreement
A German law-governed employment agreement between a transport company and truck driver, incorporating EU transport regulations and German labor law requirements.
find out more
Data Processing Agreement
A German-law compliant agreement governing personal data processing relationships under GDPR and BDSG requirements.
find out more
Landscape Contract
A German law-governed contract for landscaping services, including design, installation, and maintenance of outdoor spaces.
find out more
Graphic Design Contract
A German law contract for graphic design services, covering project scope, deliverables, and rights transfer under German civil and copyright law.
find out more
Guarantee Contract
A German law guarantee agreement establishing a guarantor's commitment to secure a principal debtor's obligations to a beneficiary, governed by the German Civil Code (BGB).
find out more
Volunteer Agreement Form
A German-law compliant agreement establishing the terms and conditions of voluntary service between an organization and a volunteer, ensuring clear distinction from employment relationships.
find out more
Design Services Agreement
A German law-governed agreement establishing terms and conditions for professional design services, including scope, deliverables, and intellectual property rights.
find out more
Loan Guarantee Agreement
A German law-governed agreement where a guarantor assumes responsibility for a borrower's loan obligations, structured under the German Civil Code (BGB).
find out more
ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)