The Customer Balance Confirmation Letter is a critical document in the UAE banking and financial sector, governed by UAE Federal Law No. 18 of 1993 and Central Bank regulations. It is typically used during annual audits, financial year-end closings, or when specific verification of account balances is required. The document serves multiple purposes: it helps maintain accurate financial records, supports external audit requirements, and provides a legal record of account balances at specific points in time. The letter includes essential information such as account numbers, balance amounts, any outstanding facilities, and may cover multiple currencies if applicable. In the UAE jurisdiction, these letters carry significant legal weight and are commonly requested by auditors as part of their standard audit procedures.
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1. Letterhead and Date: Bank's official letterhead, date of issuance, and reference number
2. Recipient Details: Customer's full name, address, and account number(s)
3. Subject Line: Clear indication that this is a balance confirmation request
4. Account Information: Specific details of the account(s) and balance(s) being confirmed
5. Balance Statement: Clear statement of the balance amount as of specific date
6. Confirmation Request: Request for the customer to confirm the stated balance
7. Response Instructions: Clear instructions on how to respond, including deadlines
8. Signature Block: Bank authorized signatory section and customer confirmation signature space
1. Multiple Currency Declaration: Required when accounts in different currencies are being confirmed
2. Disputed Amounts Section: Include when there are known disputed transactions or balances
3. Third Party Authorization: Required when confirmation is requested by/sent to external auditors
4. Outstanding Facilities: Include when confirming other banking facilities along with account balance
5. Disclaimer: Additional legal disclaimers based on specific circumstances or requirements
1. Account Statement: Detailed statement of account showing transactions for the relevant period
2. Multiple Account Schedule: List of all accounts and their respective balances when customer has multiple accounts
3. Transaction Detail Appendix: Breakdown of specific transactions that make up the balance, if required
4. Supporting Document List: Schedule of any supporting documents attached to the confirmation letter
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