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Service User Risk Assessment for Australia

Service User Risk Assessment Template for Australia

This document is a comprehensive risk assessment template designed for use in Australian service provision contexts, complying with relevant federal and state legislation including the Work Health and Safety Act 2011 and various sector-specific regulations. It provides a structured framework for identifying, assessing, and managing risks associated with service delivery to individual service users. The template incorporates essential elements for risk evaluation, control measures, and ongoing monitoring, while ensuring compliance with privacy laws and professional standards in the Australian healthcare and social services sectors.

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What is a Service User Risk Assessment?

The Service User Risk Assessment Template has been developed to meet the growing need for standardized risk assessment procedures in Australian service provision settings. This document is essential for service providers who need to systematically identify, evaluate, and manage risks associated with service delivery to individual clients. It should be used when commencing service provision, during regular reviews, or when there are significant changes in a service user's circumstances. The template ensures compliance with Australian legislation including the Work Health and Safety Act 2011, Privacy Act 1988, and sector-specific regulations. It encompasses comprehensive risk evaluation criteria, control measures, and monitoring protocols, while maintaining the privacy and dignity of service users. Regular updates to this template ensure it remains current with evolving regulatory requirements and best practices in risk management.

What sections should be included in a Service User Risk Assessment?

1. 1. Document Control: Version number, date of last review, next review date, and document owner details

2. 2. Service User Details: Basic information about the service user including name, date of birth, unique identifier, and emergency contact information

3. 3. Risk Assessment Purpose: Clear statement of why the risk assessment is being conducted and its scope

4. 4. Consent and Privacy Statement: Documentation of service user consent and how their information will be handled

5. 5. Medical and Health Information: Relevant medical history, current conditions, medications, and allergies that may impact risk

6. 6. Risk Categories: Structured assessment of risks across different domains (physical, behavioral, environmental, etc.)

7. 7. Risk Rating Matrix: Framework for evaluating likelihood and consequence of identified risks

8. 8. Current Control Measures: Existing strategies and measures in place to manage identified risks

9. 9. Additional Control Measures Required: New or enhanced measures needed to address identified risks

10. 10. Review and Monitoring: Schedule and process for reviewing and updating the risk assessment

11. 11. Approval and Sign-off: Signatures from relevant parties confirming agreement with the assessment

What sections are optional to include in a Service User Risk Assessment?

1. Specialist Assessment References: Include when external specialist assessments have been conducted and need to be referenced

2. Communication Plan: Add for service users with specific communication needs or requirements

3. Cultural Considerations: Include for culturally and linguistically diverse service users

4. Behavioral Support Plan: Add for service users with challenging behaviors or specific behavioral support needs

5. Equipment and Aids: Include when specific equipment or mobility aids are required

6. Medication Management: Add for service users requiring medication administration or monitoring

7. Emergency Response Plan: Include for high-risk service users or those with specific emergency response requirements

What schedules should be included in a Service User Risk Assessment?

1. Schedule A: Risk Rating Guidelines: Detailed guidelines for using the risk rating matrix and determining risk levels

2. Schedule B: Incident Report Form: Standard form for reporting incidents or near-misses

3. Schedule C: Risk Assessment Review Checklist: Checklist for conducting regular reviews of the risk assessment

4. Schedule D: Control Measures Library: Reference list of standard control measures for common risks

5. Appendix 1: Emergency Contacts: List of emergency contacts and services

6. Appendix 2: Relevant Policies and Procedures: References to organizational policies and procedures related to risk management

7. Appendix 3: Assessment Tools: Specialized assessment tools and forms used in risk evaluation

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Australia

Publisher

Genie AI

Cost

Free to use
Relevant legal definitions



































Clauses
























Relevant Industries

Healthcare

Aged Care

Disability Services

Mental Health Services

Community Services

Social Services

Allied Health Services

Rehabilitation Services

Home Care Services

Respite Care

Relevant Teams

Risk Management

Quality Assurance

Clinical Services

Care Coordination

Support Services

Compliance

Operations

Health and Safety

Client Services

Professional Practice

Relevant Roles

Care Coordinator

Risk Management Officer

Service Manager

Clinical Nurse

Occupational Therapist

Social Worker

Support Worker

Quality Assurance Officer

Case Manager

Healthcare Administrator

Disability Support Coordinator

Mental Health Professional

Allied Health Manager

Compliance Officer

Safety Officer

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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