The Statement of Work (SOW) for Software Development is a critical document used when engaging external or internal resources for software development projects in Hong Kong. This document type is typically employed either as a standalone agreement or in conjunction with a Master Services Agreement, providing detailed specifications for specific software development engagements. The SOW includes comprehensive information about project scope, technical requirements, deliverables, timelines, acceptance criteria, and commercial terms. Governed by Hong Kong law, including the Copyright Ordinance (Cap. 528) and Electronic Transactions Ordinance (Cap. 553), this document ensures clear understanding between parties and provides legal protection for both service providers and clients. The SOW is particularly important in the technology sector where project requirements, intellectual property rights, and delivery milestones need to be clearly defined and agreed upon.
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1. Parties: Identification of the service provider and customer, including full legal names and registered addresses
2. Background: Context of the agreement, relationship between parties, and reference to any master services agreement if applicable
3. Definitions: Key terms used throughout the SOW, ensuring consistent interpretation
4. Project Scope: Detailed description of the software development project, objectives, and expected outcomes
5. Deliverables: Specific software components, documentation, and other items to be delivered
6. Timeline and Milestones: Project schedule, key dates, and delivery milestones
7. Acceptance Criteria: Standards and procedures for accepting deliverables, including testing requirements
8. Project Management: Governance structure, reporting requirements, and communication protocols
9. Commercial Terms: Pricing, payment schedule, and any commercial conditions
10. Resources and Dependencies: Required resources from both parties and key dependencies
11. Change Control: Process for managing changes to scope, timeline, or deliverables
12. Intellectual Property Rights: Ownership and licensing of developed software and related materials
13. Warranties: Technical and professional warranties specific to the development work
14. Term and Termination: Duration of the SOW and termination provisions
1. Security Requirements: Specific security standards and requirements, included when dealing with sensitive data or systems
2. Service Levels: Performance metrics and service levels, included for ongoing support or maintenance components
3. Business Continuity: Disaster recovery and business continuity requirements, included for business-critical applications
4. Third-Party Components: Details of third-party software or services to be incorporated, included when using external components
5. Training and Knowledge Transfer: Requirements for training and documentation, included when significant knowledge transfer is needed
6. Data Protection: Specific data protection and privacy requirements, included when personal data is processed
7. Source Code Escrow: Source code escrow arrangements, included for business-critical applications
8. Staff Vetting: Requirements for staff background checks and security clearance, included for sensitive projects
1. Technical Specifications: Detailed technical requirements, architecture, and design specifications
2. Project Plan: Detailed project timeline, resource allocation, and dependencies
3. Pricing Schedule: Detailed breakdown of costs, payment milestones, and pricing calculations
4. Service Levels and KPIs: Detailed service level agreements and key performance indicators
5. Testing Requirements: Detailed testing procedures, test cases, and acceptance criteria
6. Security Standards: Detailed security requirements and compliance standards
7. Personnel Schedule: Key personnel, roles, responsibilities, and replacement procedures
8. Third-Party Licenses: List of third-party software licenses and terms
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