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What is a Confirmation Letter?

A Confirmation Letter puts important agreements or facts in writing - think of it as a formal way to say "yes, this is what we discussed and agreed to." In Indonesian business practice, these letters help prevent misunderstandings by clearly stating what both parties have confirmed, from payment terms to delivery schedules.

Under Indonesian civil law, while not always legally binding on its own, a Confirmation Letter creates a paper trail that can protect your interests if disputes arise later. Companies often use these letters to verify employment offers, document business arrangements, or acknowledge receipt of goods and services. The key is to include specific details, dates, and the signatures of authorized representatives.

When should you use a Confirmation Letter?

Use a Confirmation Letter to lock down important business arrangements in Indonesia's fast-moving commercial environment. Common situations include confirming job offers, verifying receipt of goods, documenting payment terms, or acknowledging changes to existing contracts. These letters prove especially valuable when dealing with high-value transactions or complex arrangements where clarity is crucial.

Send a Confirmation Letter right after verbal agreements or key meetings to create a clear record while details are fresh. This timing helps prevent future disputes and provides documentation that could be vital if legal issues arise. Indonesian courts often look favorably on businesses that maintain proper written records of their transactions and agreements.

What are the different types of Confirmation Letter?

Who should typically use a Confirmation Letter?

  • HR Managers & Department Heads: Draft and issue employment-related Confirmation Letters for staff verification, work experience, and salary details
  • Company Directors: Sign and authorize letters confirming major business decisions, partnerships, or financial commitments
  • Finance Teams: Issue payment confirmations and handle financial verification letters for audits or banking purposes
  • Legal Departments: Review and approve letter content to ensure compliance with Indonesian regulations
  • External Stakeholders: Banks, landlords, immigration officials, and potential employers who receive and rely on these letters for verification

How do you write a Confirmation Letter?

  • Basic Details: Gather accurate names, addresses, and contact information for all parties involved
  • Subject Matter: Document the specific facts, agreements, or terms being confirmed, including dates and relevant reference numbers
  • Authority Check: Confirm signing authority levels within your organization according to Indonesian corporate governance rules
  • Format Selection: Use our platform's templates to ensure your letter includes all legally required elements for Indonesian business correspondence
  • Supporting Documents: Collect any referenced agreements, meeting minutes, or prior correspondence
  • Internal Review: Have relevant department heads verify the accuracy of all stated facts and terms

What should be included in a Confirmation Letter?

  • Official Letterhead: Company name, address, and registration number in Bahasa Indonesia and English
  • Date and Reference: Current date and unique reference number for tracking purposes
  • Party Details: Complete names, titles, and contact information of all involved parties
  • Subject Line: Clear statement of the letter's purpose in bold or underlined text
  • Confirmation Content: Specific details being confirmed, with references to any supporting documents
  • Signature Block: Authorized signatory's name, title, and company stamp (if applicable)
  • Contact Information: Details for follow-up queries or correspondence

What's the difference between a Confirmation Letter and an Acceptance Letter?

A Confirmation Letter differs significantly from an Acceptance Letter in both purpose and legal effect. While both documents play important roles in Indonesian business communications, they serve distinct functions and carry different legal weights.

  • Purpose and Timing: Confirmation Letters document existing facts or agreements that are already in place, while Acceptance Letters formally agree to new proposals or offers
  • Legal Standing: Confirmation Letters primarily serve as evidence of existing arrangements, whereas Acceptance Letters can create new legal obligations
  • Content Focus: Confirmation Letters typically verify details like employment status or payment receipt, while Acceptance Letters outline terms and conditions of new agreements
  • Business Usage: Confirmation Letters are often used for third-party verification purposes, while Acceptance Letters mark the start of new business relationships or contractual obligations

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents

Jurisdiction

Indonesia

Publisher

Genie AI

Sector

Sales

Cost

Free to use

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