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1. Service Levels: Specific performance metrics and standards, used when service quality needs to be quantifiable

2. Professional Indemnity Insurance: Insurance requirements and coverage details, important for high-risk or regulated services

3. Non-Compete: Restrictions on competitive activities, relevant when protecting business interests is crucial

4. Data Protection: Specific data handling and privacy requirements, necessary when personal data processing is involved

5. Force Majeure: Provisions for unforeseen circumstances, important in long-term or critical service arrangements

6. Subcontracting: Terms for engaging third parties, relevant when service provider may need to delegate work

7. Change Control: Process for modifying services or terms, useful in complex or evolving service arrangements

1. Schedule 1 - Scope of Services: Detailed description of services, including any specific deliverables or exclusions

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms including any variable components

3. Schedule 3 - Service Levels: Detailed performance metrics, response times, and quality standards if applicable

4. Schedule 4 - Key Personnel: Details of key team members assigned to provide the services

5. Appendix A - Communication Protocol: Procedures for routine communications and escalation paths

6. Appendix B - Report Templates: Standard formats for any reports or documentation required under the agreement