The Water Invoice Template is essential for water service providers operating in England and Wales to bill customers for water and sewerage services. It serves as a standardized format ensuring compliance with the Water Industry Act 1991, Ofwat regulations, and consumer protection laws. The template includes crucial information such as consumption data, charges, payment terms, and regulatory notices, making it suitable for both residential and commercial customers. It helps maintain transparency in billing practices while meeting legal requirements for water service charging.
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1. Header Information: Company name, address, registration details, invoice number, date
2. Customer Details: Name, address, account number, supply point ID
3. Billing Period: Start and end dates of the billing period
4. Consumption Details: Previous and current meter readings, units consumed
5. Charges Breakdown: Itemized list of water charges, standing charges, and other fees
6. Payment Information: Total amount due, payment methods, due date, bank details
7. VAT Details: VAT registration number, rate applied, amount
1. Water Efficiency Notice: Tips for water conservation and cost reduction - include when required by regulatory guidelines or as part of customer education
2. Service Notifications: Information about planned works or service changes - include when there are upcoming maintenance works or service changes
3. Payment Plan Details: Breakdown of installment payments - include when customer is on a payment plan
4. Water Quality Report: Summary of recent water quality testing - include when required by regulations or upon customer request
1. Usage Graph: Visual representation of water consumption over time
2. Rate Card: Detailed breakdown of applicable tariffs and charges
3. Terms and Conditions: Standard terms of service and payment conditions
4. Contact Information: Emergency contacts and customer service details
Relevant legal definitions
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