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The Order Cancellation Letter is a crucial business document used in Pakistan when a party needs to formally withdraw from a purchase commitment. This document is essential in both business-to-business and business-to-consumer contexts, governed by Pakistani commercial law, particularly the Contract Act 1872 and various provincial consumer protection acts. The letter should be used when there is a need to cancel an order before delivery or completion, whether due to change of circumstances, delay in delivery, quality issues, or other valid reasons. It typically includes specific order details, cancellation reasoning, and requests for refund if applicable. The document serves as legal evidence of the cancellation request and helps protect both parties' interests in the transaction.

1. Sender's Details: Full name, address, and contact information of the person/company sending the cancellation letter

2. Recipient's Details: Full name, address, and contact information of the person/company to whom the cancellation is addressed

3. Date: Current date when the cancellation letter is being sent

4. Reference Line: Order number, purchase date, and any other relevant reference numbers

5. Subject Line: Clear indication that this is an Order Cancellation Letter

6. Order Details: Specific details of the order being cancelled, including product/service description and quantity

7. Cancellation Statement: Clear and unambiguous statement of cancellation

8. Reason for Cancellation: Brief explanation of why the order is being cancelled

9. Refund Request: Details of any advance payments made and request for refund if applicable

10. Closing: Professional closing statement, signature block, and contact information for follow-up