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1. Parties: Identification of the service provider and client with full legal names and addresses
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of facility management services to be provided
5. Term and Renewal: Duration of the agreement and renewal provisions
6. Service Provider's Obligations: Key responsibilities and commitments of the facility management company
7. Client's Obligations: Responsibilities and commitments of the client
8. Fees and Payment Terms: Pricing structure, payment schedule, and related terms
9. Service Levels: Performance standards and KPIs for service delivery
10. Staff and Personnel: Requirements for staff deployment, training, and management
11. Compliance and Permits: Regulatory compliance obligations and required permits
12. Insurance and Liability: Insurance requirements and liability allocation
13. Confidentiality: Protection of confidential information
14. Termination: Grounds and process for contract termination
15. Dispute Resolution: Process for resolving disputes between parties
16. General Provisions: Standard boilerplate clauses including notices, amendments, etc.
1. Emergency Services: Include when 24/7 emergency response services are part of the scope
2. Sustainability Requirements: Include when specific environmental or sustainability standards must be met
3. Security Services: Include when security services are part of the facility management scope
4. Asset Management: Include when the contract includes management of client's assets and equipment
5. Transition Services: Include when specific provisions are needed for handover from previous service provider
6. Force Majeure: Include detailed force majeure provisions when operating in areas with specific risks
7. Technology and Systems: Include when specific facility management software or systems are to be used
8. Utilities Management: Include when the scope includes management of utilities and related costs
1. Schedule 1 - Scope of Services: Detailed breakdown of all services to be provided
2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics and measurement criteria
3. Schedule 3 - Fee Schedule: Detailed pricing structure including base fees and variable components
4. Schedule 4 - Facility Details: Information about the facilities covered under the agreement
5. Schedule 5 - Equipment and Assets: List of equipment and assets covered under the service scope
6. Schedule 6 - Staff Requirements: Detailed staffing requirements including qualifications and experience
7. Schedule 7 - Reporting Requirements: Templates and frequencies for various reports
8. Schedule 8 - Emergency Procedures: Detailed procedures for handling emergency situations
9. Appendix A - Insurance Requirements: Detailed insurance coverage requirements
10. Appendix B - Health and Safety Standards: Specific health and safety requirements and procedures
Real Estate
Commercial Property
Healthcare
Education
Industrial Manufacturing
Retail
Hospitality
Information Technology
Banking and Financial Services
Government and Public Sector
Logistics and Warehousing
Operations
Facilities Management
Legal
Procurement
Property Management
Contract Administration
Compliance
Risk Management
Real Estate
Building Services
Facility Manager
Operations Director
Property Manager
Procurement Manager
Legal Counsel
Operations Manager
Maintenance Supervisor
Contract Administrator
Chief Operating Officer
Real Estate Manager
Health and Safety Officer
Compliance Manager
Building Services Manager
Asset Manager
Security Manager
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