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1. Parties: Identification of the service provider (cleaning company) and the potential client, including full legal names and addresses
2. Background: Brief context about the cleaning company's experience and the client's needs
3. Definitions: Clear definitions of key terms used throughout the proposal
4. Scope of Services: Detailed description of the cleaning services to be provided, including specific tasks, areas to be cleaned, and frequency
5. Service Standards: Quality standards and expectations for the cleaning services
6. Pricing Structure: Detailed breakdown of costs for regular services and any additional services
7. Payment Terms: Payment schedule, accepted payment methods, and late payment policies
8. Term and Termination: Duration of the proposed contract and conditions for termination
9. Equipment and Supplies: Specification of who provides cleaning equipment and supplies
10. Insurance and Liability: Details of insurance coverage and liability limitations
11. Staff and Supervision: Information about cleaning staff, supervision, and quality control measures
1. Special Cleaning Requirements: Used when the client has specific cleaning needs or requires specialized services
2. Green Cleaning Practices: Include when offering environmentally friendly cleaning options
3. Security Procedures: Required for clients with high-security premises or confidentiality requirements
4. Emergency Services: Include when offering additional emergency or on-call cleaning services
5. Performance Metrics: Used when specific measurable cleaning standards are required
6. Subcontracting Terms: Include if any services may be subcontracted
7. Covid-19 or Health Safety Protocols: Include specific health and safety measures when required
8. Client Responsibilities: Include when client must provide certain facilities or access arrangements
1. Schedule A - Cleaning Specifications: Detailed checklist of cleaning tasks and frequencies for each area
2. Schedule B - Price List: Comprehensive breakdown of costs for all services offered
3. Schedule C - Service Level Agreement: Specific performance standards and metrics for service quality
4. Schedule D - Equipment and Materials List: Detailed list of cleaning equipment and materials to be used
5. Appendix 1 - Insurance Certificates: Copies of relevant insurance policies and coverage details
6. Appendix 2 - Staff Qualifications: Information about staff training, certifications, and background checks
7. Appendix 3 - Safety Data Sheets: Information about cleaning products and their safe usage
8. Appendix 4 - Sample Reports: Examples of cleaning inspection reports and quality control documents
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