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1. Service Credits: System of credits or penalties for service level failures, used when specific performance guarantees are required

2. Crisis Management: Procedures for handling marketing emergencies or reputation management issues

3. Third-Party Vendors: Terms governing the use of third-party marketing tools or services

4. International Marketing: Additional provisions for cross-border marketing activities

5. Social Media Management: Specific provisions for social media account management and content

6. Content Approval Process: Detailed procedures for content review and approval

7. Brand Guidelines Compliance: Specific requirements for adherence to client's brand guidelines

8. Marketing Budget Management: Procedures for handling and reporting on marketing budget expenditure

1. Schedule A - Service Level Specifications: Detailed metrics, KPIs, and performance standards for each marketing service

2. Schedule B - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule C - Response Time Matrix: Detailed response times for different types of requests and priority levels

4. Schedule D - Reporting Templates: Standard formats for performance reports and analytics

5. Appendix 1 - Contact Details: Key contacts and escalation matrix for both parties

6. Appendix 2 - Technical Requirements: Technical specifications for marketing materials and deliverables

7. Appendix 3 - Brand Guidelines: Client's brand guidelines and requirements

8. Appendix 4 - Marketing Calendar: Planned marketing activities and campaign schedule