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Service Partner Agreement for Indonesia

Service Partner Agreement Template for Indonesia

A comprehensive legal agreement governed by Indonesian law that establishes and regulates the relationship between a service provider and a service recipient. The document outlines the terms and conditions for service delivery, payment terms, performance standards, and mutual obligations while ensuring compliance with Indonesian regulations, including the Civil Code and relevant business laws. It includes provisions for intellectual property protection, confidentiality, liability allocation, and dispute resolution mechanisms specific to the Indonesian legal context, while maintaining the independent contractor status of the service partner.

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Service Partner Agreement

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What is a Service Partner Agreement?

The Service Partner Agreement is a crucial document used in Indonesian business relationships to establish a formal arrangement between service providers and recipients. This agreement is particularly relevant in today's dynamic business environment where companies increasingly rely on external expertise and specialized services. The document, governed by Indonesian law including the Civil Code (Kitab Undang-undang Hukum Perdata) and relevant business regulations, clearly defines the scope of services, commercial terms, performance standards, and the independent nature of the relationship. It's designed to protect both parties' interests while ensuring compliance with local legal requirements, including licensing, tax obligations, and business registration requirements. The agreement typically includes detailed provisions for service delivery, quality standards, intellectual property rights, confidentiality, and dispute resolution mechanisms tailored to the Indonesian legal context.

What sections should be included in a Service Partner Agreement?

1. Parties: Identification of the contracting parties with their full legal names, registration numbers, and addresses

2. Background: Context of the agreement and brief description of the parties' business relationship

3. Definitions: Definitions of key terms used throughout the agreement

4. Appointment and Scope of Services: Clear designation of the service partner and detailed description of services to be provided

5. Term and Termination: Duration of the agreement, renewal terms, and circumstances for termination

6. Fees and Payment Terms: Compensation structure, payment schedule, invoicing requirements, and tax considerations

7. Service Partner Obligations: Key responsibilities and performance standards expected from the service partner

8. Company Obligations: Responsibilities of the company receiving the services

9. Intellectual Property Rights: Ownership and usage rights of IP created during service provision

10. Confidentiality: Protection of confidential information and trade secrets

11. Independent Contractor Relationship: Clear statement of independent contractor status and not employment relationship

12. Representations and Warranties: Standard warranties about capacity to contract and service quality

13. Liability and Indemnification: Allocation of risks and responsibilities for losses

14. Insurance: Required insurance coverage to be maintained

15. Governing Law and Dispute Resolution: Choice of Indonesian law and dispute resolution mechanisms

16. General Provisions: Standard boilerplate clauses including notices, amendment process, and severability

What sections are optional to include in a Service Partner Agreement?

1. Compliance with Anti-Corruption Laws: Required when services involve government interactions or high-risk activities

2. Data Protection and Privacy: Necessary when services involve processing personal or sensitive data

3. Export Control: Required for services involving international trade or technology transfer

4. Force Majeure: Recommended for long-term service arrangements or when service delivery depends on external factors

5. Non-Competition: Include when sharing sensitive market information or when service partner could become a competitor

6. Change Control: Needed for complex service arrangements where scope may evolve

7. Service Levels: Include when specific performance metrics need to be maintained

8. Subcontracting: Required when service partner may need to engage subcontractors

9. Business Continuity: Important for critical services or long-term partnerships

What schedules should be included in a Service Partner Agreement?

1. Schedule 1 - Service Description: Detailed specification of services, deliverables, and performance standards

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule 3 - Service Levels: Specific performance metrics, measurement methods, and remedies for non-performance

4. Schedule 4 - Key Personnel: List of key personnel assigned to provide the services

5. Schedule 5 - Technical Requirements: Technical specifications, systems requirements, or operational procedures

6. Schedule 6 - Compliance Requirements: Specific regulatory or compliance requirements applicable to the services

7. Appendix A - Required Insurance Coverage: Detailed insurance requirements and minimum coverage amounts

8. Appendix B - Form of Invoice: Template for invoices including required information under Indonesian law

9. Appendix C - Change Request Form: Standard form for requesting and documenting changes to services

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Indonesia

Publisher

Genie AI

Cost

Free to use
Relevant legal definitions


















































Clauses








































Relevant Industries

Information Technology

Professional Services

Manufacturing

Healthcare

Education

Financial Services

Telecommunications

Real Estate

Retail

Energy

Logistics

Construction

Hospitality

Business Process Outsourcing

Consulting

Relevant Teams

Legal

Procurement

Operations

Finance

Compliance

Risk Management

Commercial

Supply Chain

Vendor Management

Business Development

Project Management

Contract Administration

Corporate Affairs

Strategy

Relevant Roles

Chief Executive Officer

Chief Legal Officer

Legal Counsel

Procurement Manager

Contract Manager

Business Development Manager

Operations Director

Chief Financial Officer

Project Manager

Compliance Officer

Risk Manager

Commercial Director

Supply Chain Manager

Vendor Management Specialist

Partnership Manager

Industries










Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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