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1. Parties: Identification of the Client and the Social Media Agency, including their full legal names, addresses, and registration details
2. Background: Context of the agreement and brief description of the parties' intention to enter into a social media agency relationship
3. Definitions: Key terms used throughout the agreement, including technical social media terminology and Qatar-specific regulatory terms
4. Scope of Services: Detailed outline of social media services to be provided, including platform management, content creation, and campaign execution
5. Agency Obligations: Specific responsibilities of the agency, including compliance with Qatar media laws and content regulations
6. Client Obligations: Client's responsibilities, including providing necessary materials, approvals, and maintaining necessary licenses
7. Content Guidelines: Requirements for content creation and publication in compliance with Qatar's cultural values and media regulations
8. Approval Process: Procedures for content approval, including timelines and revision processes
9. Data Protection and Privacy: Compliance with Qatar's data protection laws and handling of personal information
10. Intellectual Property Rights: Ownership and usage rights of content, materials, and social media accounts
11. Fees and Payment Terms: Compensation structure, payment schedule, and related financial terms
12. Term and Termination: Duration of the agreement and conditions for termination
13. Confidentiality: Protection of confidential information and trade secrets
14. Compliance with Laws: Obligation to comply with Qatar's laws, including media, advertising, and digital content regulations
15. Dispute Resolution: Procedures for resolving disputes under Qatar law, including jurisdiction and applicable courts
1. Performance Metrics: Specific KPIs and performance measurement criteria, recommended for larger campaigns or long-term contracts
2. Crisis Management: Procedures for handling social media crises or negative publicity, important for high-profile clients
3. Influencer Engagement: Terms for engaging with social media influencers, if applicable to the service scope
4. International Content: Special provisions for content targeting international audiences, if the client operates globally
5. Training and Support: Terms for providing training to client's staff, if included in the service offering
6. Exit Management: Detailed procedures for contract conclusion and handover, recommended for complex long-term engagements
7. Force Majeure: Provisions for unforeseen circumstances affecting service delivery
8. Insurance: Requirements for professional indemnity and other relevant insurance coverage
1. Schedule 1 - Service Level Agreement: Detailed specifications of service levels, response times, and performance standards
2. Schedule 2 - Fee Structure: Detailed breakdown of fees, costs, and payment terms
3. Schedule 3 - Content Guidelines: Specific content requirements, including Qatar-specific cultural and regulatory requirements
4. Schedule 4 - Brand Guidelines: Client's branding requirements and usage guidelines
5. Schedule 5 - Platform-Specific Requirements: Specific requirements for different social media platforms
6. Schedule 6 - Compliance Checklist: Checklist of regulatory requirements under Qatar law
7. Schedule 7 - Key Personnel: Details of key team members and their responsibilities
8. Appendix A - Emergency Contact Protocol: Contact details and procedures for urgent situations
9. Appendix B - Approval Matrix: Decision-making hierarchy and approval requirements for different types of content
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